General FAQs
Location and Hours
Location:
We are located at 270 Carlaw Ave (Unit 103) Toronto ON M4M 3L1
Hours:
Monday - closed
Tuesday to Friday - 10:30AM - 6PM
Saturday and Sunday - 10:30AM - 5PM
We always closed down the store from December 25th to January 4th for a break.
What is the difference between a bundle and bouquet?
A bouquet is arranged by one of our florists onsite, takes more time and specializes in each flower in the perfect space. On the other hand, bundles are fresh or dried florals tied and wrapped together.
Shipping & Delivery FAQs
Can I request the same day pick up?
Feel free to email or call us and we’ll do our best to accommodate you. The reason why we can’t offer same day pick up or delivery is because of our capacity. It changes everyday and we want to ensure we are able to fulfill your order.
Returns
Returns can be made for a full refund 2 weeks after your purchase so long as the items are not damaged and returned the way they were bought. Goodies products like candle, cards, vases only. We do not offer returns for fresh and dried flowers.
Delivery
What days and where do you deliver?
We deliver every Wednesday to Sunday from M1 to M9 postal codes and to Mississauga. There’s a $30 minimum for delivery and the delivery fee is $12.
Toronto Postal Codes: M1 to M9.
Mississauga: L4T, L4V, L4X, L4Y, L4Z, L5A, L5B, L5C, L5E, L5G, L5H, L5J, L5K, L5L, L5M, L5N, L5R, L5S, L5T, L5V, L5W
What is the cut off time for delivery?
Delivery cut off time is 11AM the previous day